Trust center

Email permissions and customer data should be easy to understand

Feature Voice is built for private customer feedback. This page explains what the app asks for, why it asks for it, and how customer voting data is handled.

Google permission scope

When you send through Gmail, Feature Voice requests the gmail.send scope. This allows sending voting emails you create, not reading or modifying your mailbox.

Customer email handling

Recipient emails are used to deliver voting requests, track delivery state, record votes, and honor unsubscribes.

Unsubscribe support

Voting emails include unsubscribe handling so customers can opt out of future Feature Voice voting requests.

Provider flexibility

Teams can use Gmail, Feature Voice sending, Mailgun, or Resend depending on plan and sending needs.

What `gmail.send` means

Free accounts can send voting emails through Gmail. To do that, Google requires Feature Voice to request the `gmail.send` permission after you choose Gmail as the sender.

This permission is limited to sending messages. It does not grant access to read, search, delete, or modify emails in your mailbox.

If your team prefers not to use Gmail sending, you can try Feature Voice delivery with five recipient sends. Paid sending options can continue with Feature Voice, Mailgun, or Resend.

Practical privacy controls

Private invite-only voting

Votes are sent only to the customer emails you choose. A public roadmap or public voting board is not required.

Unsubscribe handling

Customers can unsubscribe from future voting requests, and unsubscribed recipients are skipped in future sends.

Result sharing controls

Teams can share voting results when needed and anonymize voter emails before sharing sensitive outcomes.

Account deletion

Account settings include an account removal flow for teams that need to delete their workspace data.